No Unnecessary Downtime

If a machine or system is to do its job reliably throughout its lifecycle, regular maintenance is essential. Our service engineers support customers around the world with proactive maintenance in the framework of individual maintenance contracts. Ideally, this will completely eliminate unplanned downtime or at least reduce it to a minimum.

Parallel to this, we offer 24/7 service and support by telephone or email on request. Many problems can be resolved by our online support team, possibly using remote access. If not, a futronic technician travels to you right away to repair or replace the faulty parts on-site.

Our services at a glance:

• Hotline with telephone or email support
• Flexible maintenance options and response times
• Prompt assistance in an emergency
• 24/7 on-call support (subject to agreement)
• Remote maintenance
• Online support with optional remote access
• On-site repairs and replacements by our own service team
• Proactive maintenance contracts to minimise the risks for you
• Optional extended warranty for added peace of mind
• Failure risk analyses for machine and system components
• Compatibility analyses for products and systems

We would also be happy to put together a service and maintenance package that is optimally tailored to your individual requirements. Please contact us to ask for an offer without obligation.